customer satisfaction

I am passionate about quality & customer satisfaction. Your opinion means everything to me. So, if you are not satisfied in even the smallest way, please do give it to me straight. I will fix it & It can only help me get better for everyone. With every invoice I include an SAE & a feedback form; please do use them...

If, as I strive for, you are more than satisfied, then here’s a little thank you from me for recommending my services to your friends & colleagues.

Pass my details over to them, or email me their details for me to contact them on your behalf. Either way, make sure I know you have recommended them!

Also, don’t forget my 5% newsletter discount (off everything) for loyal clients!

if you are recommended

Come to me recommended by one of my existing clients & I’ll give you 10% off the portrait session price & 5% off any print or canvas that you purchase within 6 weeks*

if you recommend me

Recommend anyone to me (except any clients I have already had contact with) & when they subsequently pay for a portrait session, you will be entitled to a reward from one of the levels below (from any of your past sessions):  go up one level for each successful recommendation & start at level one again once you’ve claimed your reward.

Reward Level 1

    x1 unmounted 4x6” hand print*

Reward Level 2

    x1 mounted 5x7” hand print*

Reward Level 3

    x1 portrait session

    x1 mounted A5 hand print*

Reward Level 4

    x1 portrait session

    x2 mounted A4 hand prints

Reward Level 5

    15% off my wedding day “Time Pack”

*not available for use in conjunction with any other offer